Cheshire based Project Management and Recruitment agency FCS has achieved the internationally recognised standard ISO 9001:2008, establishing it as one of the leaders in its field.

 

This independent assessment was conducted by a the leading Certification Body, and demonstrates FCS’s commitment to customer service and quality in delivery.

 

ISO 9001 was first introduced in 1987 and requires organisations to demonstrate that they do what they say they do and that they have a quality management system in place to ensure consistency and improvement; leading to high levels of performance and customer satisfaction. Certified organisations are committed to continuous improvement and are assessed annually to ensure progress is being maintained.

 

FCS has shown that it has good service reliability and process controls which means lower costs for its customers.

 

FCS’s Managing Director said, “We are particularly pleased to have achieved ISO 9001 certification, as it underlines our commitment to our customers and our focus on quality.  Not many customers get to see their suppliers’ ‘back-office’ activities.  This recognition demonstrates we can provide a quality solution from quotation to delivery.”

 

The benefits of registration to the ISO 9001 standard include:-

 

• Streamlining an organisation’s procedures.

• Bringing consistency to an organisation’s service delivery.

• Reducing cost and rework.

• Improving an organisation’s management practices.